How can we help?

How do I set or change my reminder time?

Open the app and go to Settings, then tap Reminder time. Choose a time that fits your daily routine, consistency is especially important if you're on a time-sensitive pill like the traditional mini pill.

I didn't receive my notification. What should I do?

Check that notifications are enabled for Estroclic in your phone's Settings app. On iPhone: Settings → Estroclic → Notifications → Allow Notifications. Also make sure Do Not Disturb or Focus modes are not blocking the app.

What is the 3-hour window for the mini pill?

Timing guidance is product-specific. Traditional progestin-only pills commonly use a 3-hour timing window, while desogestrel pills commonly use a 12-hour window. Check the patient leaflet for your exact pill or ask a pharmacist what a late dose means for you. Read our full guide →

What do I do if I missed a pill?

Record the timing in Estroclic, then check the patient leaflet for your exact pill or ask a pharmacist what to do next. Late-dose guidance differs between traditional mini pills, desogestrel pills, combined pills, and individual brands. Read our missed pill guide →

I purchased Premium but the features are locked. How do I restore?

Go to Settings → Restore purchases. On iPhone, make sure you're signed in with the same Apple ID used for the original purchase. On Android, make sure you're signed in with the same Google account. If the issue persists, email us at support@estroclic.com with your order receipt or order number.

How do I delete my account and data?

In the app, go to Settings → Delete account. This permanently deletes your account and all associated health data from our servers. This action cannot be undone. You can also email us at support@estroclic.com to request manual deletion.

Is my health data private?

Yes. We never sell your data and never share your health information with third parties for commercial purposes. Your pill history and cycle data are encrypted and stored securely. See our Privacy Policy for full details.